Facebook founder and CEO Mark Zuckerberg have apologized for blocking social media platforms, including Facebook, for hours on Monday.
Facebook, Messenger, WhatsApp, and Instagram were blocked for about six hours on Monday, affecting over 3.5 billion users worldwide.
Mark Zuckerberg lamented they blocked the social media platform because of internal technical problems. Facebook apology post.
As showed by Nepali time, they impeded online media stages under Facebook from 9:15 pm on Monday night and didn’t run until 4:15 am. It affected billions of ordinary users. Some small companies using social media to connect with customers had to bear the financial loss when platforms including Facebook were blocked.
Even Mark Zuckerberg himself was not immune.
According to the business website Fortune Tracking Software, Facebook’s share price plummeted to 6 billion, or about 7 billion.
According to Down Detector, a website that monitors social media sites, over 10 million users around the world complained of problems within hours of the blockade. Facebook apology letter.
According to Facebook, social media platforms have gone offline because of an erroneous configuration change. This affected not only the cable websites but also the internal tools of the company. There was also Facebook’s internal email and staff work pass.
According to the news, when Facebook was blocked for 6 hours, not only the users but also the employees of the Facebook company got in trouble. In that process, there was an atmosphere of crowd and rush outside the office of the Facebook company.
Engineers who could detect Facebook’s problem could not enter the company’s gate themselves. Because the machine placed at the gate could not identify their identity card. Mark Zuckerberg’s statement on Facebook.
According to the New York Times, the service resumed only after some employees went to the California data center and reset the server.
They have created the latest problem of service blockade on Facebook while society is under pressure regarding its access and influence. Frances Hagen, a former Facebook employee, has accused Facebook of having problems because it prioritizes security over security.